When every minute counts in the Himalayas, we are already moving.
24/7 helicopter rescue and medical evacuation across all major trekking regions of Nepal. Airborne within 60 minutes of authorisation. CAAN-certified. Doctor-supported. Fully documented.
From mountain call to hospital handover. This is how we move.
Our rescue process is designed for speed, clarity, and full documentation at every stage. No handoffs. No gaps. One team from first call to final report.
Emergency Call Received
Trekker, guide, insurer, or embassy contacts our 24/7 emergency desk. Case opened immediately. GPS coordinates, patient name, condition, and altitude recorded in the first 60 seconds.
Medical Triage & Authorisation
Our medical coordinator assesses the case. For insurer cases, GOP or pre-authorisation is processed in parallel. For self-pay cases, cost confirmation is provided immediately before dispatch.
Helicopter Dispatched
CAAN-certified aircraft airborne within 60 minutes. High-altitude rated pilots, licensed paramedic on board, oxygen and medevac equipment fitted. Real-time weather cleared before departure.
Hospital Pre-Alerted
Receiving hospital contacted before the helicopter lifts. Bed reserved, relevant specialist on standby, required documentation prepared. No admission delays on landing.
Patient Transferred
Helicopter lands directly at the rescue site or nearest CAAN-approved landing zone. Patient assessed, stabilised, and transferred. Handover documentation begins at site.
Case Closed & Documented
Full case file compiled: GPS flight log, medical report, hospital admission record, invoices. Delivered to insurer or patient within 24 hours. Every item independently verifiable.
We cover the routes your clients walk.
HSJ Heli & Assistance operates across all CAAN-approved rescue zones in Nepal. If your client is trekking in Nepal, we cover where they are.
Everest / Khumbu Region
Lukla, Namche Bazaar, Tengboche, Dingboche, Lobuche, Gorak Shep, Everest Base Camp, Khumbu Icefall approaches, Gokyo Valley, Three Passes routes.
Annapurna Region
Annapurna Circuit, Annapurna Base Camp (ABC), Thorong La High Pass approaches, Poon Hill, Ghandruk, Chhomrong, Manang, Muktinath.
Langtang Region
Langtang Valley, Kyanjin Gompa, Kyanjin Ri, Tsergo Ri approach, Gosainkunda Lake, Helambu Circuit, Gosaikunda to Helambu traverses.
Manaslu Region
Manaslu Circuit, Larkya La Pass approaches, Samagaon, Samdo, Dharamsala, Tsum Valley, restricted area permits handled.
Upper Mustang
Lo Manthang, Kagbeni, Muktinath, Jomsom, Marpha, Tukuche, Ghasa. Full Upper Mustang restricted zone — permits and CAAN clearances managed in-house.
Makalu / Dolpo / Remote
Makalu Base Camp, Lower and Upper Dolpo, Shey Phoksundo, Far Western Regions, Rara Lake. Complex cases reviewed individually. Contact our operations team for pre-trek confirmation.
From the mountain to the hospital. From Nepal to home.
A helicopter evacuation is the beginning, not the end. HSJ Heli & Assistance manages the complete patient journey — from high-altitude rescue to Kathmandu hospital admission to international repatriation.
Medical Evacuation Includes:
- CAAN-certified helicopter to rescue location or nearest LZ
- Licensed paramedic on board every medevac flight
- Oxygen, stretcher, and first-response medical kit fitted
- Direct transfer to appropriate Kathmandu hospital
- Pre-admission coordination before landing
- Receiving specialist confirmed in advance
- Patient handover documentation from site to hospital
- Real-time updates to family and insurer throughout
- Full GPS-verified flight log and medical report within 24 hours
Medical Repatriation Includes:
- Fitness-for-flight assessment by NMC-registered physician
- Coordination with receiving hospital in home country
- Medical escort arrangement for commercial flight
- Air ambulance coordination for critical cases
- Visa and documentation support for medical travel
- Ground transport from hospital to Kathmandu airport
- Full case file — medical records, invoices, reports — prepared for home country insurer
- Translation of all Nepali medical documentation to English
AMS. HAPE. HACE. We know the difference. We act on it fast.
Altitude illness is the most common medical emergency in the Himalayas — and the most mismanaged. HSJ Heli & Assistance is equipped to diagnose, respond to, and evacuate all three categories. Speed is the only treatment that matters at altitude.
For trekking guides and operators: If your client shows signs of HAPE or HACE, do not wait for symptoms to progress. Call our 24/7 emergency line immediately. Our medical coordinator will advise you in real time while the helicopter is dispatched. Early evacuation saves lives. Delayed evacuation loses them.
Active Emergency in the Himalayas?
Our emergency desk is staffed 24 hours a day, 365 days a year. Named coordinators. Real response. No voicemail.
+977-9865452271Also available on WhatsApp · English-fluent coordinators · Immediate case opening
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