HSJ Heli's rescue team is activated within minutes. We cover every major Himalayan trekking region — 24 hours a day, 365 days a year.
A reliable, repeatable process — refined across 500+ cases in Nepal.
Contact our 24/7 operations desk. Your insurer, assistance company, or the patient directly can activate. English, Nepali and Hindi spoken.
Our case manager assesses the patient's condition, exact GPS location, current weather at site, and any onboard medical equipment required.
The nearest available H125 is dispatched. We target wheels-up within 60 minutes of the initial call on standard weather days.
Our pilot and any onboard medic reach the patient. High-altitude landings and hoist operations where required. Patient stabilised for transport.
Patient transferred to the most appropriate Kathmandu facility — CIWEC, Norvic, Grande or B&B. Pre-admission arranged during the flight.
Full case report delivered to your operations desk. GOP documentation prepared. Continued liaison until patient is stable and discharged.
Wherever your policyholders trek, we can reach them.
EBC, Namche, Dingboche, Pheriche
Thorong La, Manang, Muktinath
Langtang, Kyanjin Gompa
Lo Manthang, Kagbeni
Base camp routes
All hospitals & sites
Our operations desk is open 24 hours, 365 days.